These guys called me 10 times yesterday, they just keep calling!! Very aggressive on phone.
Wednesday, February 27 2013 03:47 AM
Ring Ring,,, Ring Ring,,,
Caller identified herself as Angela, from Quantum, a computer support company. Notice how they use names of genuine companies, or names that sound genuine, or your calling number display is showing an overseas Voip call, for a company based in Australia?
This caller is a scammer using the same system as the supposed calls from the "Windows Microsoft Support Centre". Microsoft, and the other companies DO NOT, and WILL NOT, make calls of this nature. DO NOT get caught!!
The scam goes, "Hello it is <name> from <company>, we have had complaints that your computer has downloaded malicious software files that is corrupting and slowing down your computer. If left un-treated your computer will become damaged"
The caller then offers to tell you how that you can check for the corrupted files yourself, this process is designed to convince you of the seriousness of the problem, and lull you into accepting that they are a genuine tech help company.
The caller directs you to run the eventvwr (event viewer) so that you can see all the "blue circle infomation", "red warning", and "yellow caution" files.
"Oh No" there are lots of them,,,, Dont Worry, these are normal, they don't tell you that!!
They might also refer to the "Internet Nefarious Files". Files with an extention of .inf, by default you don't see the extentions that are part of every file on your computer.
"Oh No" there are lots of those too,,,, Dont Worry, these also are normal, infact they are very important to your computer!!
Once they have convinced you of the problem, you will be directed to a website, that will give them access to your computer.
The sites they often use are, www.logmein.com, www.ammyy.com, amongst others. The companies that operate these legitimate sites allow free trials of their software, as a way of promoting their product.
The scammers make use of trial accounts,to access your computer, you will be directed to download, and install the software from that site. (The software itself, ( if got from a legit site), is safe, BUT the way they use it and what they do while controlling your computer is not!!
They may also direct you to www.qrcs123.com, or another site.
WARNING:: The site www.qpcs123.com, is NOT legit!! DO NOT download any thing from that site...That webiste is owned by Gautam Vora, in Kolkata, India. I don't know,, but suspect that the software from this site will contain a virus, key logger, or other nasties, it is likely that it once installed will not give you the ability to see if or when they are controlling your computer, or to even deny them access.
You have been warned!!
Once you have installed the software they will ask you to enter the 6 digit security number that you were given when you bought the computer.
Oh No! you can't remember that number, or the sales person didn't give it to you, they didn't even tell you about it?? Well that's OK, (See what a nice person I am, I'm telling you about it:)) Just press these buttons, or enter this command. Can you see the info window now? Look down the bottom of the screen can you see the Product ID:? Just enter the last group of numbers. that's your security number right there. That didn't work? Well your warranty must have expired..... I shouldn't do this,,,, but,,,,well you seem like a genuine nice person, so here enter this number, it is our tech departmant number, so don't give it to anyone else. ( See what a nice person this tech guy/gal is?) Alternatively they might just ask for the customer number generated by the installed software.
DO NOT, download the software!! Unless you have a need for it, and only then download from Logmein.com or Ammyy.com The genuine software is good, and using it I have helped people with computer problems the other side of the world, all with out leaving my lounge room.
DO NOT, enter the number that they give you!!
DO NOT, give them the number generated by the software!!
Doing so will give them access to your computer.
While they are logged in to your computer, they can and will, take over control of your mouse and keyboard, which you can see, as they open and close various windows, showing you other "corrupt" files and folders.
All of the above they will do for free!! Oh how nice of them!!!
About this point, they will "need" your permission to install the software to "fix" your computer. Now this is where things start to cost, and cost BIG. They will mavigate, or direct you to a site where you can purchase a 1, 3, or 5 year warranty. Wow only $183 for 5 years of warranty and service.. you will be told that while on that site they can't see your details.
Don't be fooled, THEY CAN SEE. They could even enter the details for you, after all you gave them full control of your mouse and keyboard, and can see everything that you can.
If you enter your deatils and purchase the warranty, you will have, (1) given them $183, (2) given them your Name, Address, Post Code, Phone Number, and any other personal info that they may ask for on that page, (3) you will have given them your credit card details, Name, Number, expiry date, CSV number on the back, possibly your bank, and branch name. But why did they need your driver's licence number, or your mother's maiden name?
Now that you have purchased the warranty, and you have given the "needed" permission for the extra software to be installed, everything will be just fine, after all, while all this remote control of you computer is going on, you can see exactly what they are doing, they have explained every step of the process, so you know they can't doing anything wrong. Right?
Well,,,, you're wrong!
The whole time that they had access to your computer there were 2 or more operators assisting you. They didn't "need" you permission to install that extra software, while they have access to your system, they have more control over your computer than you do. The whole time that the first operator was keeping you occupied, and directing, and leading you around the place, the other, unseen operator/s was also navigating his/her own way around your personal files, he/she has copied all your emails containing, those saved login details when you reset your Facebook, Bank, and World of Warcraft account passwords, your copys of reciepts from that eBay purchase, that you paid for via Paypal. Your address book, with the email addresses of your loved one's, fiends, and work mates has also been copied. I hope they didn't see your "hidden" folder with those "naughty pics" you and your girlfriend/boyfriend took of each other that weekend up the river.
But more importantly you didn't see that second operator install the key logger, that saves the address of every webpage that you visit, that records every key stroke you enter into forms, or use to login, or the hidden remote control software, that gets left behind, (even if you do un-install the original software that you used to give them access) the software that "phones home" everytime your computer connects to the internet, the software that adds your IP address to their list of available computers.
Congradulations, your computer has just joined all the others patiently waiting on line, for the the hacker come a calling. It doesn't matter that you aren't home, or that it is 3am and you're fast asleep.
Now don't you complain when your Internet provider, terminates your service due to all those emails you have been spamming, to sell that Viagra, or promote your Russian Brides, or the police come calling due to that purchse of 1000 rounds of high power armour piercing shells you paid for with your Amex card, not to mention all that child pornography you have been distributing.
But atleast they have fixed those Internet Nefarious Files,,,,,,,,,,