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1300 Area code / dialling code

Local rate calls - Australia-Wide

Complaints for phone number 1300 724 406

There are 15 reported complaints for phone number: 1300 724 406. Add your complaint


Lydia Lopreti
Sunday, February 05 2017 06:58 PM
I received my Optus bill which I have 2 phones on the one account, one had an extra charge of $13.78 and the other had an extra charge of $13.55, I contacted Optus and they explained that the company charging this was PHEME KOO, I tried to contact them on 1300 724 406 and I was on hold for over 20min with just a repeat service message, the strangest thing is that one daughter lives in Queensland and the other daughter lives in Melboure, which they have no idea what or if they had signed up for, how their numbers both ended up with this extra charge is still a mystery. Just call your provider and get them to block the number.
Robert Stanley
Thursday, April 16 2015 12:52 AM
Hi I AGREE WITH ALL THE ABOVE ABOUAT DEALSHACK THAY HAVE BILLED MY TELSTRA ACCOUNT FROM THE 10/3/2015 TILL THE 07/5/2015, THE AMOUNT OF $50.00 I HAVE NOT AUTHORISE FOR THIS SERVICE.
RANG TELSTRA THEY SAID I WOULD HAVE TO RING DEALSHACK TO FIX THIS PROUBLEM?
AFTER MORE TALK WITH WITH TELSTRA THEY SAID THEY WOULD REFUND ME $25.00 OF THE BILL. THE PHONE NUMBER THEY GIVE ME TO RING WAS 1300724406 TO HAV THIS MATTER DELT WITH, BUT THE NUMBER I WAS GIVEN WAS NOT THE RIGHT NUMBER, THIS NUMBER HAS BEEN GIVEN OUT TO OTHER PEOPLE AS THE PEARSON I WAS SPEAKING TO TOLD ME THAT TALSTRA HAS GIVEN THEM THIS NUMBER MANY MANY TIMES.
THE PEARSON THEN GAVE ME THE NUMBER TO RING 1300764254, RANG BUT RECIVED A MESSAGE FROM DEALSHACK WHICH I COULD NOT ANDERSTAND WHICH WAS CONFUSION.
IN OTHER WORDS A RUN AROUND.
THIS WANTS LOOKING INTO.
Regards Robertr
YesMinister
Thursday, September 04 2014 06:55 AM
I'm having problems with a company trading as DealShack (a front for mBill). Currently I have complaints registered with ACMA, TIO, ACCC & Telstra with another pending with Fair Trading (although that mob is typically less use than mammary glands on a male bovine). FWIW, mBill has its Australian office in Brisbane so any disgruntled victims who find the mBill phones are never answered may care to visit mBill personally and make their displeasure known.
Tony Fisher
Thursday, August 07 2014 05:57 PM
I have been continually charged $10 per week for a service that I have not requested or need. This Deal Shack is a definite rort and should be investigated by the relevant authorities
eric wu
Tuesday, June 24 2014 01:27 AM
hi, guys.
I got many charge from this MIA pty Ltd as well. today I wrote email to support@mia.com.au to ask why charge me.
Then finally I found that I was got one message from nolimitgame, and that message by default is charging 5/w unless you stop their service. I was treating their message as hook message and never replied to them, so they charged me everyweek.!!!!!

guys, when you find you have this kinds of message, have to take action and I beg that australia govement or any telecom office to know this issue..


that's very bad method to earn money from us withous notice.
Peter
Tuesday, May 20 2014 09:13 AM
Billed 3 x $5 on various dates around April/May. No idea where they've come from, except I do recall getting random spam text messages. (I didn't reply to these texts.)
Asked Telstra to block Premium SMS (instructions on bill) and they said they will wave the fee.
Tony Sutton
Sunday, November 24 2013 06:06 AM
been charged on my mobile $5 x 5 per month for no reason.
Telstra just say they put stop to it but I will wait and see.
Carlie
Sunday, June 30 2013 03:50 AM
I've had $6.99 charged from this number for over 12 months. Every month I ring Telstra and spend 20minutes arguing to have it refunded and to clear it up for good. Every month I am refunded and told that they have stopped the company from billing me and it won't happen in the future. Every month it shows up on our bill again and repeat ad nauseam.
Margaret Cormick
Sunday, May 12 2013 01:03 AM
I am being billed by vodafone for calls to or from this number. I do not know who they are & have not requested anything from them
Howard Cheong for Il Hong
Tuesday, April 23 2013 08:10 PM
I have the same problem and billed two times as much as AUD 72.85. I do not know this company as well as this service. I contacted Vodafone and they say to me I have to talk with MobileActive. I requested refund to MobileActive. MobileActive says to me they will contact game, bell sound etc service company to have money back. Until now there is no answer. I would like to know what this service is and how to stop this service.
Is there anyone know how to solve this problems?
Tnt300
Thursday, April 11 2013 02:11 AM
I have been billed twice now for a number I have not called! Any ideas how to stop this from happening again?
Kishore Bardeja
Wednesday, April 03 2013 04:01 AM
I have the same problem. I am told by Vodafone that they send a text and when you open up, they charge you the money.

I have this number by Vodafone to ring, but they do not pick this number.

Smart way to con people into this.
Bassam Nader
Friday, March 15 2013 04:45 AM
I have received two bills from Vodafone stating that I have contacted this number and charged over $70!
0425326356
Sunday, March 10 2013 03:16 AM
Hi I got the same problem with vodafone. They charged me $14 for this number. I contacted the customer care they waive this fee and told me to contact that number try to stop them.
Sinilia Radivojevic
Monday, March 04 2013 04:56 PM
I have never call or authorise to call from my mobil to this number and Vodaphone charge me $45 every month for a number that personally or none of my family have been dialing, How we can get rid of this problem and stop charge me for this number. I'm not authorise I'm not calling anyone of this number and I do not acept any charge from this number

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